The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service ... UnitedHealth Group - 30+ days ago - save job - block » View or apply to job Customer Care Professional jobs in Miami, FL Jobs at UnitedHealth Group in Miami, FL Customer Care Professional salaries in Miami, FL Email this job to a friend
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